Shipping Policy

Thank you for shopping with Bright Clicks Packaging. This Shipping Policy outlines how we handle the delivery of your purchases, ensuring transparency and customer satisfaction at every step of the process.

Order Processing Time

All orders are processed within 2-3 business days. Orders placed before 2:00 PM local time will be processed the same day, while orders placed after the cut-off time will be processed on the next business day.

During peak seasons, sales, or holidays, processing times may increase slightly. We will notify you of any delays.

Shipping Methods and Delivery Times

We offer the following shipping methods to ensure timely delivery:

• Standard Shipping: Delivery within 3-7 business days

Please note that delivery times may vary based on your location and external factors such as weather, holidays, or courier service delays.

Tracking Your Order

Once your order is shipped, we will send you a confirmation email with a tracking number and link to track your package. You can monitor your shipment in real time through our tracking portal or the courier’s website.

Delivery Areas

We deliver to most locations within Canada. For remote or non-serviceable areas, please contact our support team to check if delivery is possible or to make alternate arrangements.

Currently, we do not ship to P.O. Boxes or military addresses.

International Shipping

We currently do not offer international shipping. If you wish to place an order for international delivery, please contact us at brightclickspackaging to discuss shipping options and costs.

Delivery Issues

If your order is delayed, lost, or damaged during transit, please contact us immediately at hello@brightclickspackaging.com or +1-778-892-2802. Provide your order number and any supporting details to help us resolve the issue promptly.

For damaged packages, we require photographs of the damaged items and packaging for verification purposes.

Missed Deliveries

If a delivery attempt is made and no one is available to receive the package, the courier may leave a notice or attempt redelivery. Additional fees may apply for repeated delivery attempts.

Returns Due to Incorrect Address

If an order is returned to us due to an incorrect or incomplete address provided by the customer, we will contact you to arrange reshipment. Additional shipping fees may apply for resending the package.

Order Cancellations

Orders can be canceled before they are shipped. If your order has already been shipped, cancellation is not possible, but you may return the product in accordance with our return policy.

Contact Us

If you have any questions, concerns, or special requests related to shipping, please reach out to our customer service team at:

Email: hello@brightclickspackaging.com

Phone: +1-778-892-2802

We are here to help ensure your shopping experience is smooth and hassle-free.

Thank you for choosing Bright Clicks Packaging. We appreciate your trust and are committed to delivering your orders safely and promptly!